Tuesday, August 19, 2008 from 2:00 PM - 3:15 PM (CT)
The JHPI 2008 Teleseminar Series
A Cost-Effective Training Option for the Time-Sensitive!
Need to learn new skills or brush up quickly & get back to business? The JHPI Teleseminar Series is perfect for you!
Personality Diversity - Thriving Amongst DIFFICULT People!
Learn why people are difficult
Learn specific traits of the different types of people who are your co-workers, customers, management (You'll have the tools to figure out what their style is!)
Learn specific "Do's & Don'ts" around each type
Learn how you can choose your response to the events in life
Learn how to communicate more effectively with difficult people (What to say in Conflict Resolution - More importantly, what NOT to say!)
Learn how to listen differently to different types of people
Learn how to effectively deal with the emotions that can arise (tears & crying, anger) as a very natural reaction to conflict
Learn how to manage the stress that comes about by being around or confronting difficult people around us
Facilitated by a trainer & public speaker with:*Teleseminar recording will be made available for purchase to all participants who register.
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