Tuesday, August 19, 2008 from 02:00 PM - 03:15 PM (CT)
The JHPI 2008 Teleseminar Series
A Cost-Effective Training Option for the Time-Sensitive!
Need to learn new skills or brush up quickly & get back to business? The JHPI Teleseminar Series is perfect for you!
Personality Diversity - Thriving Amongst DIFFICULT People!
Learn why people are difficult
Learn specific traits of the different types of people who are your co-workers, customers, management (You'll have the tools to figure out what their style is!)
Learn specific "Do's & Don'ts" around each type
Learn how you can choose your response to the events in life
Learn how to communicate more effectively with difficult people (What to say in Conflict Resolution - More importantly, what NOT to say!)
Learn how to listen differently to different types of people
Learn how to effectively deal with the emotions that can arise (tears & crying, anger) as a very natural reaction to conflict
Learn how to manage the stress that comes about by being around or confronting difficult people around us
Facilitated by a trainer & public speaker with:*Teleseminar recording will be made available for purchase to all participants who register.
Joy Huber, a.k.a. “Ms. En’JOY’able”, is an award-winning professional speaker & business communications expert who helps companies & individuals improve their communication skills so they can achieve better results in business & life. She has international presentation experience & works directly with companies & associations including: Wal-Mart, Hilton Hotel's Doubletree Hotel, Konica Minolta Business Solutions, & Benchmark Biolabs. Joy blends her diverse industry experience & education to provide her clients with real-world solutions to meet the challenges of today.
Joy has presented audio conferences for organizations including: Progressive Business Audio Conferences, and National Seminars Group/Rockhurst Audio Conference Series.
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